Customer Service Manager Job at Black Lapel, Boston, MA

  • Black Lapel
  • Boston, MA

Job Description

Customer Service Manager

Blank Label is an upstart men's clothing retailer with stores in Boston, Chicago, D.C., Atlanta, Denver and online. Through our own custom clothing line, our mission is to help men feel comfortable and confident in the clothes they wear. The company's vision is to build a long-standing national clothing brand.

The Role

Blank Label is looking for a Customer Service Manager to oversee all non-store client touch points including phone, email, physical mail, and live chat. The role will include both client-facing work as well as overseeing part-time customer service representatives and operations representatives. The Customer Service Manager will report directly to the company President.

Culture

Blank Label looks for high aptitude and motivation over experience, and someone who is excited by the prospect of getting into a growing company, especially one that values professional development. We value individuals who seek and thrive on challenges rather than run away from them.

Candidates must have:

  • Customer focused mindset - you have a deep desire to do whatever it takes to solve issues and delight customers
  • Strong problem solving skills and you are resourceful and will know our product so well that you really understand what the customer needs
  • Comfortable navigating multiple systems and getting up to speed very quickly with all of our online tools
Opportunity

This role is best suited for individuals looking to get in on the ground-floor of a growing company, in a role that requires learning and understanding of all aspects of the business.

To Apply

* Please provide your LinkedIn profile link or resume

* One paragraph on why you're suited to the role

* Compensation expectations

Job Tags

Part time

Similar Jobs

Fives DyAG Corporation

Post Anesthesia Care Unit Registered Nurse Job at Fives DyAG Corporation

 ...Post Anesthesia Care Unit Registered Nurse #26-31175$2,107/week Canton, GA $1,267 weekly stipends $21/hour $840 weekly base pay Onsite Contract...  ...Required: AHA BLS & ACLS Department: PACU / Ambulatory Surgery Center Holiday Requirement: Must work 2 of 3 major... 

Performance Foodservice

CDL Delivery Truck Driver Job at Performance Foodservice

 ...a tractor trailer or straight truck on intrastate and interstate local, over-the-road (OTR), shuttle, and overnight and drive and drop routes...  ...Equivalent 6+ months commercial driving experience Valid CDL-A or CDL-B Must be 21+ years of age Meet all State... 

The Bradley Group

MIG Welder Job at The Bradley Group

 ...Description Job Description We are seeking an experienced Welder with 5+ years of hands-on experience in welding and metal fabrication...  ...to safety and quality. Responsibilities Perform MIG and TIG welding on structural steel, sheet metal, and custom fabrications... 

Ulta Beauty

Stylist Job at Ulta Beauty

 ...Stylist Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging... 

Summit Orthopedics

Medical Billing & Collections Specialist Job at Summit Orthopedics

 ...Friday 8:00 AM to 4:30 PM schedule and potential remote work after full training. You will follow up...  ...HIPAA rules.The role requires 4+ years of third party billing experience, knowledge of payer policies, and proficiency with medical software.#J-18808-Ljbffr...