Job Description
ARIZONA DEPARTMENT OF CORRECTIONS
REHABILITATION & REENTRY
Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.
The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.
WORKFORCE TRAINING & EDUCATION ADMINISTRATOR
(BUSINESS OPERATIONS ADMINISTRATOR)
Job Location
Address
Arizona Correctional Industries (ACI)
4441 East McDowell Road
Phoenix, Arizona 85034
Posting Details
Salary: $100,000.00
Grade: 26
Closing Date: 10/7/2026
Job Summary
Are you an expert in workforce development, employer engagement, and reentry educational programming? Do you have at least 2 years of management experience with contracts, partnerships, and/or program implementation? This is the next step in your Executive-level career.
The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is seeking an experienced training and education program developer to assume the Workforce Training & Education Administrator position. This position provides statewide leadership for workforce development, Career and Technical Education (CTE), Second Chance Reentry Centers, and Arizona Correctional Industries (ACI) workforce credentialing initiatives. Directs the design, implementation, and continuous improvement of workforce pathways that prepare incarcerated and reentering individuals for employment, economic mobility, and successful reintegration. Exercises statewide operational oversight of ACI training programs, CTE instruction, SCC service delivery, and employer-aligned credentialing. Collaborates with employers, workforce agencies, educational institutions, community partners, and governmental agencies to ensure programs meet labor market demands, comply with statutory requirements, and deliver measurable outcomes.
For further information about the Arizona Correctional Industries, visit:
Job Duties
Strategic Workforce Development and Program Leadership
Develops and implements statewide workforce development strategies supporting ACI’s training, CTE programs, and Second Chance Centers
Establishes workforce pathways, performance measures, and program goals aligned with labor market needs, employer demand, and reentry outcomes
Provides statewide operational oversight and recommendations to leadership regarding standards, curriculum, credentialing pathways, and employer partnerships
Leads expansion of education, training, credentialing, apprenticeship, and employment opportunities across all complexes and SCC locations
Workforce Training, Education, and Reentry Services Oversight
Oversees operations of Second Chance Centers, CTE programs, and ACI’s workforce training initiatives
Ensures program quality and alignment with industry standards and employer expectations
Directs delivery of career readiness, credential attainment, work-based learning, apprenticeships, job placement, and transition services.
Partnership Development & Stakeholder Engagement
Builds and maintains partnerships with employers, workforce boards, educational institutions, government agencies, and community organizations
Promotes second-chance hiring and expands employer engagement statewide
Represents ACI and ADCRR in workforce development forums, advisory councils, and interagency initiatives
Fiscal, Administrative & Data Management
Manages budgets, contracts, grants, and vendor relationships supporting workforce, CTE, and SCC operations
Ensures compliance with federal, state, accreditation, and agency requirements
Prepares strategic plans, performance reports, dashboards, and operational briefings for executive leadership
Oversees data governance, reporting, and analytics for all workforce, CTE, and SCC programs
Reports on credential attainment, program completion, employment outcomes, recidivism-related indicators, CTE performance metrics, and SCC engagement outcomes
Uses data to drive continuous improvement, resource allocation, and program accountability
Performance Management & Leadership
Supervises managers responsible for ACI workforce, CTE, and SCC operations
Leads, coaches, and develops multidisciplinary teams across multiple sites
Establishes expectations, monitors outcomes, and drives a culture of accountability, innovation, and service excellence
Ensures consistent statewide implementation of policies, procedures, and quality standards
Drives on State business
Performs other duties appropriate to the assignment
Knowledge, Skills & Abilities (KSAs)
Knowledge of
Workforce development, CTE, and reentry employment programs
Labor market trends, employer needs, and workforce systems
Budgeting, contract management, program evaluation, and performance measurements
Strategic planning, organizational leadership, and continuous improvement practices
Skill in
Developing and implementing workforce development strategies
Building partnerships with employers, educational institutions, and community stakeholders
Analyzing data and evaluating program performance
Managing programs, budgets, contracts, and multiple priorities
Leading teams and communicating effectively with a diverse audience
Ability to
Provide strategic leadership for workforce and education initiatives
Align programs with agency goals, workforce needs, and reentry outcomes
Interpret and apply policies, regulations, and standards
Drive accountability, innovation, and continuous improvement
Make sound decisions and solve complex organizational challenges
Follow federal and state regulations, accreditation standards, and compliance requirements
Selective Preference(s)
At least 4 (four) years of experience in workforce development, employer engagement, or education program management
At least 2 (two) years of experience managing contracts, partnerships, or program implementation
Strong understanding of workforce policy, credentialing, and labor market alignment
Experience working with justice-involved populations or reentry programs
Familiarity with WIOA, ARIZONA@WORK, and industry credential systems
Pre-Employment Requirements
Employment is contingent on the selected applicant passing a background investigation and a drug test.
If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits
We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
Vacation and sick days with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
Exceptional retirement program
Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
An incentivized commuter club and public transportation subsidy program
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.
Contact Us
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
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Job Tags
Contract work, Temporary work, Apprenticeship, Work at office